At MyPrivate we are proud of providing great support to you, and ensuring a smooth user experience. When you have questions, or experiencing problems, you can use the following channels to get help:
- Consult the downloadable user manuals that can be found here. The manuals contain step-by-step instructions on set-up, operations and reporting.
- Consult the Development section and check for hotfixes, known issues and upcoming features & functions.
- Open a support ticket here for commercial, functional or technical questions – we will reply within 48business hours.
- Get remote support. At MyPrivate we can remotely connect to your computer and diagnose virtually any type of issue.
